Industry-leading Payment Cycle

Cura pays on time. Most other brokers stretch 90–120 days. Cura is financially stable enough to pay us directly and then wait for payment from their customer.

When we work in the emergency response world, we take on a lot of risk, especially when it comes to getting paid. Working with Cura removes this burden. Cura already has the contract in place and won’t get into a position where payment isn’t secured.

Whether a project goes good, bad, or sideways, Cura takes the brunt of it. Cura is essentially saying, ‘Yep, this is the contractor I hired. This is on me.’

There are never any ‘gotcha’ moments. Cura defends their contractors thoroughly — which is rare and deeply appreciated in this industry.

It is highly important to have broker access to multi-site accounts. Partnering with Cura cuts down on our need for direct outreach. I don’t have to have a sales team going out to sell to those customers — Cura does that for us. I gain access to its customer base overnight.

When Cura calls, we go — come hell or high water.

Cura is a breath of fresh air in an industry often characterized by negativity. Their team is consistently positive and warm — you can feel this culture with almost anyone you speak to at the company.

The secret sauce is Cura’s employees. They are easy to work with, they get it, and they’re happy. You only get that level of customer service from employees who are engaged, who care, and who are happy.

My satisfaction with Cura is at the maximum — five out of five — no doubt about it. We’ve stopped working with most other brokers and now work almost exclusively with Cura.

What I want is for one of my staff to make a single phone call to Cura and have them handle the situation from start to finish — no babysitting, no handholding. Make the call, hang up, and wait for the invoice.

I work with all the major brokers. I have and will always say Cura is the best out of the bunch.

Cura has helped us out tremendously on multiple things by providing a service we can’t do without. It’s definitely a partnership.

The worst time to be looking for an emergency responder is during an emergency. Cura’s providers are pre-identified, which ensures our insureds receive the best value on the response.

Cura’s waste minimization saved us a ton of money. If I compare what Cura provides now versus five years ago, their cost savings are a ten out of five.

Cura is probably the best broker in the country. Even as the company grows, everybody coming in has a broad range of knowledge, and the company is well-managed.

Cura stands out because its managers have superior field knowledge and understanding of the industry lingo. That is a key differentiator compared to other brokers, whose project managers might not know the field as well as Cura’s managers do.

In the 13 years I’ve worked with them, Cura has never once told me they couldn’t send somebody out.

What blows my mind is that Cura keeps detailed state-by-state compliance notes in their system for every adjuster to access. An adjuster can look at a case and immediately know exactly what they need to do.

Cura was on-site within two hours, in direct contact with the regulators. They worked so thoroughly that the agency decided not to fine us — a fine that could have been $25,000.

Cura has spearheaded a beneficial-reuse program that no one else has caught up to yet. They offer services you simply can’t get elsewhere. Without Cura, we’d have ‘dark areas’ where we lack people to respond — instead, their network means we don’t have to send everything to one of the few disposal or incinerator facilities in the country.

Cura’s responsiveness is phenomenal. Their field teams are impeccable and on top of everything. I could not be more satisfied.

I would rate my willingness to recommend Cura as ten out of ten.